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Technopark Privacy & Cookie Policy

Technopark Privacy Policy

1. Introduction

Technopark (“Technopark”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 and, where applicable, GDPR and similar international standards.

This Privacy Policy (“Policy”) explains:

  • What information we collect
  • How and why, we collect it
  • The lawful basis for processing your data
  • How we use, share, and protect it
  • The rights available to you as a data subject

This Policy applies to:

  • Our official website: https://technopark.in/
  • The Technopark mobile application and related digital platforms (the “Products”)
  • Any services, programs, or offerings that reference this Policy (the “Services”)

By accessing or using our Services, you acknowledge and agree to this Policy. Where required by applicable law, we will seek your explicit consent for data processing activities. If you do not agree, you must refrain from using the Services.

For any queries, contact us at: query@technopark.in

2. Scope of this Policy

This Policy applies to personal data collected directly or indirectly from:

  • Visitors to our Website
  • Users of our mobile or social media applications
  • Applicants, employees, vendors, and partners engaging with Technopark Services
  • Participants in Technopark programs, surveys, or events

This Policy does not apply to third-party websites, platforms, or services not controlled by Technopark. We encourage you to review their respective privacy policies.

3. Categories of Information We Collect

We may collect the following categories of personal and non-personal information:

A. Basic Contact Information

  • Name, postal address, email, mobile number, social media IDs,

B. Identity & Authentication Data

  • Government-issued ID numbers (where legally required), login credentials, user IDs, authentication tokens

C. Financial & Payment Data

  • Payment card details, billing address, UPI/transaction data (collected directly or via authorized payment processors)

D. User-Provided Content

  • Information submitted in forms, job applications, resumes, surveys, uploaded documents, photos, videos, and comments

E. Internet & Network Data

  • IP address, ISP, browser type, cookies, device identifiers, session logs, user agent string,

F. Geolocation Data

  • GPS, Wi-Fi, or cell tower-based location (if enabled in apps)

G. Job Application Data

  • Professional qualifications, educational background, employment history, skills, references

H. Device & Technical Data

  • Device model, operating system, IP Address, MAC address, crash logs, diagnostic reports, Permissions (Mobile application) for access to camera, storage or location etc.

I. Behavioural & Usage Data

  • Pages visited, time spent, search queries, clicks, downloads, user preferences, feature usage

J. Demographic & Business Data

  • Industry sector, company size, revenue, employee count, survey responses, feedback

K. Sensitive Personal Data

  • Such as health data, biometric identifiers, or other categories classified as sensitive information under applicable laws, collected only where strictly necessary and with explicit consent.

4. Methods of Data Collection

We collect data using

  • Direct Collection – When you fill forms, apply for jobs, register for services, submit feedback, or communicate with us.
  • Automated Collection – Through cookies, analytics tools, device identifiers, and app telemetry.
  • Third-Party Sources – From social platforms, business partners, recruitment agencies, government portals, or publicly available databases.
  • Data Combination – We may combine information from multiple sources (online/offline) to maintain data accuracy and improve services.

5. Purpose & Lawful Basis of Processing

We process personal data strictly for legitimate purposes:

  • Service Delivery – To provide, maintain, and enhance our services. (Legal Basis: Contractual necessity)
  • Customer Support – To respond to queries, resolve issues, and provide assistance. (Legal Basis: Legitimate interest / Consent)
  • Marketing & Communication – To inform you about new products/ services, events, and offers. (Legal Basis: Consent). You may withdraw consent or opt-out of marketing communications at any time.
  • Analytics & Improvement – To analyse usage trends and improve services. (Legal Basis: Legitimate interest)
  • Recruitment & Employment – To process applications, verify qualifications, and manage HR functions. (Legal Basis: Contractual necessity / Legal obligation)
  • Legal Compliance – To comply with applicable laws, audits, and regulatory requirements. (Legal Basis: Legal obligation)
  • Fraud Prevention & Security – To detect, prevent, and mitigate fraud, misuse, and cyberattacks. (Legal Basis: Legitimate interest / Legal obligation

We process data strictly aligned to the principles of purpose limitation and data minimization, ensuring we do not process data beyond the stated purposes.

6. Sharing & Disclosure of Data

We may disclose personal data under strict confidentiality conditions to:

  • Kerala IT Ecosystem – Technopark, Infopark, Cyberpark, and affiliates.
  • Authorized Vendors & Service Providers – Payment processors, IT support firms, analytics providers, cloud hosting vendors. All third parties are contractually bound to safeguard your data, comply with applicable laws, notify us of any breaches, and process it only for authorized purposes.
  • Business Partners – For joint programs, collaborations, or co-branded services.
  • Legal Authorities – If required by law, subpoena, or government order.
  • Corporate Transactions – In case of merger, acquisition, restructuring, or asset transfer.

We do not sell personal data to third parties.

7. Cross-Border Data Transfers

Some of our systems and vendors may store/process your data outside India (e.g., cloud servers). In such cases, we:

  • Ensure compliance with Indian DPDP Act and other applicable laws from time to time.
  • Use safeguards such as standard contractual clauses (SCCs), data transfer agreements, and encryption.
  • Share data only with vendors who maintain adequate data protection standards.

Where cross-border transfers occur, you will be informed of the destination country and protection measures in place, as required by DPDP/GDPR.

8. Your Rights as a Data Subject

You have the following rights under applicable laws:

  • Right to Access – Obtain confirmation and a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Deletion (Right to be Forgotten) – Request deletion of personal data, subject to legal obligations.
  • Right to Data Portability – Receive your data in a structured, machine-readable format.
  • Right to Restrict Processing – Request suspension of processing under certain circumstances.
  • Right to Withdraw Consent – Withdraw consent at any time by contacting us at query@technopark.in
  • Right to Opt-Out – From marketing, profiling, or automated decision-making.
  • Right to Object – You may object to processing of your personal data where we rely on legitimate interests or direct marketing as the legal basis for processing.

To exercise these rights, contact: +91-471-2700222 or submit a request via the Technopark Contact Portal.

9. Data Retention

  • Personal data is retained only as long as necessary for service delivery, compliance, or dispute resolution
  • Recruitment data may be retained for up to 3 years for future opportunities (unless withdrawn).
  • Payment/transaction records are kept as per legal and taxation requirements.
  • Aggregated or anonymized data may be retained indefinitely for research and analysis.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law or to defend legal claims. Once no longer needed, data will be securely deleted or anonymized.

10. Security Measures

We follow international standards to safeguard your data:

  • ISO 9001, ISO 14001, ISO 45001 certifications
  • Encryption of personal data in transit (TLS/SSL) and at rest (AES-256)
  • Access Controls – Only authorized personnel can access sensitive data
  • Audit Trails – All data access is logged and monitored
  • Breach Response Protocols – In the event of a breach, we will notify affected users and authorities within legally prescribed timelines.

Additionally, we conduct periodic security audits and vulnerability assessments to ensure continued adherence to best practices in data protection.

11. Children’s Privacy

Our Services are not designed for individuals under 18 years of age.

  • We do not knowingly collect data of minors (under 18 years).
  • Where collection is required, we will obtain verifiable parental consent in compliance with applicable laws.
  • If we become aware of collecting personal data from a minor without parental consent, we will delete it immediately.
  • Parents/guardians may contact us to request deletion of such data.

12. External Links

Our Website and Services may contain links to external websites or apps.

  • We are not responsible for their privacy practices.
  • Please review third-party privacy policies before sharing data.

13. Use of Google APIs

Use and transfer of information obtained through Google APIs is in accordance with the Google API Services User Data Policy, including Limited Use requirements, and strictly subject to the Digital Personal Data Protection Act, 2023.

14. Policy Updates

We may modify this Policy to reflect legal, operational, or technical changes.

  • Minor changes – Effective immediately upon posting.
  • Major changes – We will notify you via email, app alerts, or website announcements.

Last Modified: 21st January 2026

 

Technopark Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or other electronic device) when you visit a website. Cookies help websites remember your preferences, login details, and browsing behavior, among other functionalities.

2. Types of Cookies We Use

We use the following types of cookies:

Strictly Necessary Cookies – These cookies are essential for the website to function properly. They enable basic features like page navigation and access to secure areas of the website.

Examples:

  • Session management
  • Login authentication
  • Security

Performance & Analytics Cookies – These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website’s functionality and performance.

Examples:

  • Google Analytics
  • Hotjar or other usage tracking tools
  • Language settings, saved preferences
  • Functionality Cookies – These cookies allow the website to remember your choices such as language or region to provide enhanced and more personalised feature.

Examples:

  • Saved preferences
  • Language settings
  • Targeting/Advertising Cookies – These cookies trac browsing habits to deliver relevant ads and measure the effectiveness of ad campaigns. We may use them for retargeting via platforms like Facebook, LinkedIn, or Google Ads.

Examples:

  • Facebook Pixel
  • Google Ads Conversion Tracking

Cookies will be stored for a maximum period permitted under applicable law or as long as necessary for their intended purpose, after which they will be automatically deleted or anonymized.

3. How We Use Cookies

We use cookies for the following purposes:

  • To operate and secure our website
  • To remember your preferences and settings
  • To understand user behaviour and improve user experience
  • To deliver targeted advertising and measure marketing performance
  • To enable third-party features like videos, maps, and social sharing

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as embedded YouTube videos, Google Maps, social media sharing tools. These third parties have their own cookie and privacy policies. We encourage you to read their policies for more information.

5. Managing Cookies

You can manage or disable cookies through your browser settings.
Popular Browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site Permissions > Cookies and Site Data

Please note: Disabling cookies may limit functionality and affect your experience on our website.

6. Your Consent

By using our website and accepting our cookie banner, you consent to the use of cookies as described in this policy, subject to your rights under DPDP/GDPR to withdraw consent at any time.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us at

Email: query@technopark.in
Phone: +91-471-2700222
Support: Technopark Contact Portal